Privacy Policy

We are committed to protecting your privacy and handling your personal data transparently. This privacy policy explains how we collect, use, and protect your personal information when you use our AI-powered room redesign service.

We collect and process the following types of data:

• Account information (email address)
• Payment information (processed securely by Stripe)
• Usage data (credits, generated designs)
• Technical data (IP address, browser type, device information)

We use your data for:

• Providing our room redesign service
• Processing payments and managing credits
• Improving our AI models and service quality
• Communication about your account and service updates
• Legal compliance and fraud prevention

Your data is stored securely on Google Cloud Platform in the EU region. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Image Processing and Storage:

• Original Photos: Room photos you upload are processed immediately for AI redesign but are not permanently stored on our servers. They are deleted after processing.
• Generated Images: AI-generated design images are stored temporarily and are automatically deleted from our servers after 30 days.
• User Access: During the 30-day period, you can access your generated designs through our secure gallery with proper authentication.

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent

We use the following third-party services:

• Firebase (Authentication)
• Stripe (Payment processing)
• Google Cloud Platform (Infrastructure)
• AI Generation Tools (OpenAI, Google Gemini) for transforming uploaded room photos into redesigned output images. These providers may process the image content solely for generating the requested AI output. The AI outputs are subject to the privacy policies of the respective providers.

Each of these services maintains its own privacy policy and processes data in accordance with applicable data protection laws, including GDPR. We recommend reviewing their policies for more details.

We use essential cookies to maintain your session and preferences. We do not use any tracking cookies or third-party analytics services.

For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer at spaces-privacy@gingercloud.eu.

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our service.